1. Scope and contact
This policy covers Vetsnotes.com and enquiries sent to VetsNotes about this website. Separate course platforms, mobile apps and third-party services have their own privacy information. For privacy questions or requests, contact contactvetsnotes@gmail.com.
2. Information you provide
If you email us, we receive your email address and the information you choose to include, such as your name, question, order reference or screenshot. We use this information to respond to the enquiry, provide support and review reported issues. Please share only what is needed for your request.
The antibiotic calculator performs its calculations in your browser. If you copy, print or save a summary, you control that copy and should keep any clinical information in it private.
3. Technical information
When you visit a website, its hosting and security services may process technical information such as your IP address, browser, requested page, device information, and the time of a request. This helps deliver pages, diagnose problems and protect the service. Loading images, fonts or other resources from another provider also sends that provider a request from your browser.
4. Cookies and embedded content
The website and external services may use cookies or similar browser storage for functionality, security and their own service features. You can manage cookies through your browser settings; blocking them may affect some features.
Video lessons use YouTube embeds and 3D viewers use Sketchfab embeds. Starting these viewers connects your browser to the relevant provider, which may process technical and interaction data under its own policies. Thumbnail images and fonts may connect to external servers when the page loads. See Google’s Privacy Policy and Sketchfab’s Privacy Policy for their information handling.
5. Advertising, when enabled
If Google AdSense advertising is enabled, third-party vendors, including Google, may use cookies to serve advertising based on your previous visits to this and other websites. Google’s advertising cookies allow Google and its partners to personalise ads using those visits.
You can manage personalised advertising through Google My Ad Center. Information about Google’s use of data on partner sites is available at How Google uses information from sites or apps that use its services. Any additional advertising providers and applicable choices will be identified when those services are introduced.
6. Service providers and external links
Website hosting, email and security providers process information needed to provide their services. Information may also be disclosed where required by applicable law or to address misuse and protect the service. We do not sell information submitted in support emails.
Following a course, app-store or social-media link takes you to another service. Its operator handles accounts, payments and other information under the policies shown there. External providers may process information in countries other than your own.
7. Retention and security
Enquiry records are retained for as long as needed to handle the enquiry, maintain relevant support records or meet applicable obligations. Technical information is handled according to the hosting and service providers’ retention settings. No internet transmission or storage system can be guaranteed completely secure.
8. Your choices and requests
You can limit what you share, manage browser cookies, avoid opening external viewers and contact us to request access, correction or deletion of information you have provided. Requests are handled subject to identity verification and applicable legal requirements. If you believe a child has sent us personal information unnecessarily, please contact us so it can be reviewed.
9. Policy updates
We may update this policy when website features or information-handling practices change. The updated date appears on this page. You can send questions to contactvetsnotes@gmail.com.